Building Teams on Love

Barbie L. Atienza, DPM

Love means you never have to say you are sorry. But does it really?

In and out of its romantic context, love is truly what binds two or more parties together in an atmosphere of patience, kindness, understanding, respect and humility. The phrase, which is also a refrain from a popular song, may have meant not regretting anything regardless of how unfavorable circumstances may have been. Even In the most challenging relationships, rife with conflicts and far from romantic and loving moments, it claims that love allows one to take such still with a thankful heart, knowing that it has added precious wealth to one’s treasure chest of knowledge and wisdom. It conforms with the adage ‘it is better to have loved and lost, than never to have loved at all.’ On the other hand, the phrase could also mean that owning up and apologizing for mistakes and wrongdoings and openly expressing regrets and remorse over it, is unnecessary. It is silently understood and accepted by both or all parties concerned by sheer staring in the eyes, holding hands or gently pulling her close to you. “Love means without a word, you understand. Hold me and let the past just disappear.”

The workplace is where teams are built, relationships among people are forged and strengthened. It is where we build cohesive teams, develop smooth harmonious working arrangements, and enhance personal and professional relations which are all meant to achieve objectives and success for the team and the company. In this undertaking, the very principles of love are employed for we are dealing with human capital i.e. people who, by their very nature have feelings and emotions.

The quality of interpersonal relations among people working together definitely spell a world of difference between success and failure. In building such a “loving team”, we can also refer to the same song refrain, partly in agreement and partly not. Love means never having to say you’re sorry builds in the resiliency and tenacity of a team. Inadvertently, every team and its members will almost inevitably go through extremely difficult times where things will not turn out as planned or hoped to. In the face of such situation where times get really rough and tough, we agree that by acknowledging that the intent of everyone in the team especially the leader is all for the good of both group and each individual, it is much easier to shrug things off and move on. That is the kind of reaction that can be easily mustered only with the thought that love is prevalent and communicated within.

One can more easily dispel any tendency to feel sorry or regret being part of the team or the situation. Despite the correction or discipline one receives, it is more acceptable to the one concerned to “charge it to experience”; that it is not a loss at all but an enriching learning experience.

Love means never having to say you’re sorry, taken literally is something we need to be very wary about. Surely some would insist that some things need not be verbalized or expressed openly; that apologies are assumed or conveyed more through actions than words. While non-verbal and body language are indeed powerful communication tools, actually saying one is sorry leaves little or no room for misinterpretations and assumptions. The best way (no, the easiest) to say sorry is to say it – sincerely and openly. This will take courage humility, courage and genuine concern for the individual, the team and oneself - and that takes LOVE!

Barbie is the Head of External Affairs of Manila Bulletin Broadcasting Corporation. He was former president of PMAP and the Society of Fellows in People Management. He is currently Vice-President of the Public Relations Society of the Philippines and the United Print Media Group. His radio program, “Good Job Philippines" airs over DZRJ 810AM every Saturday morning.

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